Shipping & Returns

Put here your Shipping & Returns information.

All products sold are covered by manufacturer warranty unless stated otherwise.

Processing Time

You can expect your order to be processed within approximately 1-2 working day, provided the items are in stock and there are no problems with payment verification. Orders are not processed on weekends and holidays (we observe statutory holidays in Canada).

Shipping Methods

We use CANPAR courier services for all our shipments for easy tracking; unless you are picking up the product at our physical store. We ship products from our Niagara Falls, Ontario, Canada Warehouse.

Transit Times

  • Usually, the delivery time is 1 to 7 business days after shipping to a Canadian address, plus 1-2 business days to process the order.
  • Usually, the delivery time is 6 to 12 business days to a USA address, plus 1-2 business days to process the order.
  • Standard shipping time is estimate only and it's not guaranteed. The actual delivery time may be vary depending on the destination.

Money Back Guarantee/Refund Policy

All merchandise unless otherwise indicated may be returned within 30 days from the original invoice date for a refund, except used, open boxed and software items. A return authorization number is required for all returns. A 15% restocking fee may apply. Additional deductions may be made for certain products to reflect the current market value. These terms apply to all refunds. Most products are shipped with a refund/replacement guarantee period unless otherwise noted in the product listing. Customers must inform us of any order discrepancy within 7 days from the invoice date so that we may investigate and resolve the situation accordingly.

SATISFACTION GUARANTEE - we offer our customers a 30-day satisfaction replacement or refund guarantee on all purchases, except used, open boxed and software items or specified otherwise.

Physical Damage Policy

Physical damage to any product purchased at Morcor Computers will effectively void warranty coverage. We will return any physically damaged item back to the customer at the customer's expense.

Restocking Fee

A 15% restocking fee will be applied to all returns for refund. Shipping charges are non-refundable. No refunds after 30 days.

Out of stock

Occasional inventory discrepancies may occur due to inaccurate inventory counts or possibly because the last few items on our shelves are damaged and/or not in a condition that we can in good faith sell to a customer. In that instance we will refund your credit/debit card for the item, along with any applicable tax fees and shipping charges. An automated email will also be sent to you to alert you of the situation.

Order status

We will keep you informed of your order status via e-mail and send you the CANPAR Tracking number for you to track the shipment. All tracking information will be emailed to you once your order has shipped.

Processors (CPUs) Return Policy

Return for refund within: 7 days
Return for replacement within: 30 days

Physically damaged CPUs cannot be returned to Morcor Computers.

Improper installation of CPU fans and/or improper clocking may cause CPUs to chip. CPUs that are chipped, burnt or have bent/broken pins are considered physically damaged and cannot be returned for refund or replacement. Physical damage includes (but is not limited to) improper handling and any other type of damage sustained by irregular use.

Morcor Computers encounters bent pins regularly when inspecting physically damaged CPUs. Forcing a processor into position will not solve an installation problem and may void your Morcor Computers return policy. Buyers requesting a refund may have to pay a 15% restocking fee.

Desktop PC, Notebook, and Tablet PC Return Policy

All Desktop PCs/Notebooks/Tablet PCs are non-refundable, and this supersedes all other return policies. There are NO EXCEPTIONS to this policy. Any Desktop PCs/Notebook/Tablet PC that is deemed defective may be returned for a replacement within 30 days only, but a request for refund will not be granted. If a Desktop PC/Notebook/Tablet PC is returned for a replacement, but no problems are found, the Desktop PC/Notebook/Tablet PC will be returned at your (the buyer's) expense. You should be certain in your decision to purchase a Desktop PC/Notebook/Tablet PC and must agree to this policy before completing your order. By confirming your order, you indicate your agreement to this policy.

A defective Desktop PC, Notebook, or Tablet PC that is returned for a replacement may be repaired or replaced at VJ SUPPLIES's discretion, unless otherwise required by law. We strive to uphold our standard RMA processing time for these types of items; however, in some situations the item must be sent to the manufacturer for repairs. Unfortunately Morcor Computers cannot expedite the RMA repair process in these situations, as we must abide by the manufacturer's established processing time. If you have a question regarding a Desktop PC, Notebook, or Tablet PC RMA, please contact our Customer Service Department.

Memory (Modules, USB) Return Policy

Return for refund within: 30 days
Return for replacement within: 90 days

The following conditions are not acceptable for return, and will result in your RMA being returned to you:

- Physically damaged Memory cannot be returned to Morcor Computers
- Modules that are missing the manufacturer label containing model number and part number
- Modules that are missing the manufacturer warranty label
- Modules that include a manufacturer-applied heat spreader, but have had the heat spreader removed
- "Kit" Modules (which contain 2 or more memory modules packaged together) that are not returned as complete set
- USB Drives, Thumb Drives, Flash Memory, or any related product that is returned without the cap or protective casing

All items returned for a refund are subject to a 15% restocking fee.
Many manufacturers offer additional factory coverage. With regard to such, you should contact the manufacturer of your item directly for information regarding eligibility and specific Terms and Conditions.

Memory Products offering mail-in rebates are not returnable to Morcor Computers once the rebates have been filed. Be sure that the product is functional and that you intend to keep the product before sending in for your rebate. Products missing UPC codes or serial numbers from the box are NOT returnable. Only the product manufacturer can replace any defective item missing the UPC code.

Quick Find
Use keywords to find the product you are looking for.
Advanced Search
We Accept
13 x Acer Aspire AXC-217-EW61 Mini Tower
12 x Acer Aspire ATC-220-EB51 Mid Tower
13 x ASRock Fatal1ty Z97 Killer/3.1 Mainboard
1 x Bluetooth Music Light Bulb
12 x Acer Aspire AZ3-715-ES61
12 x Acer Aspire AZ3-705-EB62
12 x Acer Aspire AZ3-705-EB61
12 x Acer Aspire AZ3-705-ES61
12 x Acer Aspire AZ1-622-ES51
6 x ASRock Z97 Extreme4 Mainboard
9 x Morcor AMD Budget Box
10 x Morcor Bronze Complete AMD System
10 x Morcor Bronze Complete Intel System
9 x Morcor Gold Complete AMD System
10 x Morcor Gold Complete Intel System
9 x Morcor Intel Pentium Premium Budget Box
9 x Morcor Intel Quad J1900M Budget Box
9 x Morcor Silver Complete AMD System
10 x Morcor Silver Complete Intel System
9 x Morcor Slim HTPC
9 x Morcor Slim PRO HTPC
10 x Lenovo E555 A8-7100 Windows 7 Pro. Notebook
10 x Lenovo E555 A10-7300 Windows 7 Pro. Notebook
10 x Lenovo G50 i7 Notebook
10 x Lenovo G50-45 Notebook
10 x Lenovo G50-80E Notebook
10 x Lenovo G50-80G Notebook
10 x Lenovo G50-80L Notebook
10 x AMD A8-7600 X4 3.1 Ghz CPU
10 x AMD A8-6600K X4 3.9 Ghz CPU
10 x AMD A8-5600K X4 3.9 Ghz CPU
10 x AMD A6-7400K X2 3.5 Ghz CPU
10 x AMD A6-6400K X2 3.9 Ghz CPU
8 x AMD A10-7850K X4 4.0 Ghz CPU
9 x AMD A10-7700K X4 3.8 Ghz CPU
9 x AMD A10-6800K X4 4.1 Ghz CPU
9 x AMD A10-5800K X4 3.8 Ghz CPU
8 x AMD FX-9590 X8 5.0 Ghz CPU - No Heat Sink CPU Only
8 x AMD FX-9370 X8 4.7 Ghz CPU - No Heat Sink CPU Only
8 x AMD FX-8370 X8 4.0/4.3 Ghz CPU
8 x AMD FX-8350 X8 4.0 Ghz CPU
8 x AMD FX-8320 X8 3.5 Ghz CPU
9 x AMD FX-6350 X6 3.9 Ghz CPU
10 x AMD FX-6300 X6 3.5 Ghz CPU
10 x AMD FX-6200 X6 3.8 Ghz CPU
10 x AMD FX-4350 X4 4.2 Ghz CPU
10 x AMD FX-4300 X 4 3.9 Ghz CPU
10 x AMD FX-4130 X 4 3.8 Ghz CPU
10 x Intel Celeron G1840 2.9 Ghz
10 x Intel Core i3-4160 3.4 Ghz
10 x Intel Core i3-4330 3.5 Ghz
10 x Intel Core i3-4350 3.6 Ghz
10 x Intel Core i3-4360 3.7 Ghz
10 x Intel Core i5-4460 3.2/3.4 Ghz
9 x Intel Core i5-4570 3.2 Ghz
9 x Intel Core i5-4590 3.3/3.7 Ghz
9 x Intel Core i5-4670 3.4 Ghz
9 x Intel Core i5-4670K 3.4 Ghz (Unlocked)
9 x Intel Core i5-4690 3.5/3.9 Ghz
9 x Intel Core i7-4770 3.4/3.9 Ghz
9 x Intel Core i7-4770K 3.5/3.9 Ghz Unlocked
9 x Intel Core i7-4790 3.6/4.0 Ghz
9 x Intel i7-4771 3.4/3.9 Ghz
10 x Intel Pentium G3220 3.0 Ghz
10 x Intel Pentium G3420 3.2 Ghz
10 x Intel Pentium G3430 3.3 Ghz
5 x Intel Pentium G3440 3.3 Ghz
10 x Intel Pentium G3450 3.4 Ghz
10 x ASRock Fatal1ty Z97M Killer Mainboard
8 x ASRock Z97 Extreme 3 Mainboard
8 x ASRock Z97M Pro4 Mainboard
8 x ASRock Z97 Pro 3 Mainboard
8 x ASRock Z97M Anniversary Mainboard
10 x ASRock H97M Pro4 Mainboard
10 x ASRock H97M Annivesary Mainboard
10 x I-View 6” M6 Dual Camera
8 x I-View 7” 733TPC Tablet
10 x I-View 7”788TPCII Tablet
10 x I-View Cypad 10.1” #1010TPC
10 x I-View Cypad 7” #794TPC
10 x I-View Dual Core 9” 920TPC
8 x I-View M45 Android 4.4 Smart Phone
8 x I-View SupraPad 10.0" I-1000QW Gold
8 x I-View SupraPad 10.0" Magnus B Black Windows Tablet
8 x I-View SupraPad 7.0" I-700QW
8 x I-View SupraPad 8.0" I-800QW
10 x IView 780TPC* TV PAD!!
10 x Acer Aspire Switch S1002-12V2 Convertible Tablet
7 x Acer Iconia 10.1" A3-A20-K3BG Tablet
8 x Acer R3-431T-P2F9 360 Degree Hinge Touchscreen
7 x Acer R3-431T-P8V4 360 Degree Hinge Touchscreen
7 x Acer R3-471T-56L8 Touchscreen Laptop/Tablet
8 x Acer R7-371T-50V5 Convertible Aero Hinge
8 x Acer R7-371T-71XP Convertible Aero Hinge
7 x Acer R7-572-6637 Ezel Hinge Touchscreen Laptop/Tablet
10 x ASRock H81M-iTX/WiFi Mainboard
10 x ASRock H81M-iTX Mainboard
10 x ASRock H81M Mainboard
10 x ASRock H81M-HDS Mainboard
10 x ASRock H81M-DGS R2.0 Mainboard
10 x ASRock H81M-DG4 Mainboard
10 x ASRock G41C-GS Mainboard
8 x ASRock QC5000-ITX/WiFi Mainboard
8 x ASRock QC5000-iTX Mainboard
8 x ASRock QC5000-iTX/PH Mainboard
8 x ASRock QC5000M Mainboard
10 x ASRock N3700-iTX Mainboard
10 x ASRock N3700M Mainboard
8 x ASRock Q1900TM-iTX Mainboard
10 x ASRock N3150-iTX Mainboard
10 x ASRock Q1900-iTX Mainboard
10 x ASRock N3150B-iTX Mainboard
10 x ASRock Q1900B-iTX Mainboard
10 x ASRock N3150M Mainboard
4 x ASRock Q1900M Mainboard
4 x ASRock N3050B iTX Mainboard
10 x ASRock N3050M Mainboard
14 x Acer E5-511-C33D Notebook
12 x Acer ES1-511-C66N Notebook
12 x Acer ES1-511-C723 Notebook
12 x Acer ES1-512-C35P Notebook
12 x Acer E5-551G-T430 Nootebook
12 x Acer E5-551-T7TP Notebook
10 x Acer E5-521-85EX Notebook
12 x Acer E5-521-6582 Notebook
12 x Acer E5-521-66SN Notebook
12 x Acer E5-521-264R Notebook
12 x Acer E5-521-27FN Notebook
9 x Acer ES1-411-C507 Notebook
9 x Acer V7-482PG-9617 Touchscreen Notebook
9 x Acer V5-473P-5886 Touchscreen Notebook
9 x Acer V5-473P-5887 Touchscreen Notebook
9 x Acer V5-473P-5602 Notebook
9 x Acer V3-472P-35FZ Touchscreen Notebook
11 x Acer E1-472-6440 Notebook
11 x Acer E5-471P-39BF Notebook
11 x Acer E5-411-P6A9 Notebook - Black
11 x Acer E5-411-P85G Notebook - White
11 x Acer E5-411-P9VF Notebook - Blue
11 x Acer E5-411-P14N Notebook - Green
11 x Acer E1-432-4675 Notebook
11 x Acer E1-432P-4821 Touch Screen Notebook
11 x Acer E1-432P-P457 Touch Screen Notebook
13 x Acer E5-511-C21D Notebook
8 x Acer E5-771G-54UR Notebook
8 x Acer E5-771G-50JP Notebook
8 x Acer E5-721-80EE Notebook
8 x Acer E5-721-47M5 Notebook
11 x Acer E5-571P-3789 Touchscreen Notebook
11 x Acer E5-571-53HX Notebook
11 x Acer E5-571-33UR Notebook
11 x Acer E5-511P-P8BA Touchscreen Notebook
11 x Acer E5-511P-P2LP Touchscreen Notebook
11 x Acer E5-511P-C5PY Touchscreen Notebook
11 x Acer E5-511-P7AC Notebook
11 x Acer E5-511-P2D6 Notebook
8 x Acer VN7-791G-77HR Gaming Notebook
7 x Acer V3-572PG-56CY Touchscreen Notebook
8 x Acer V3-371-59YR Ultra Thin Book
8 x ASRock Q1900DC-iTX Mainboard
8 x Acer V3-112P-C1AQ Touchscreen Netbook
8 x Acer V3-111P-C0T9 Netbook
7 x GATEWAY 10.1" LT41P02H Touchscreen Netbook
8 x Acer V5-123-3496 Netbook
6 x Acer VN7-591G-787J Gaming Notebook
7 x Acer V3-572-78R3 Notebook
7 x Acer V3-572P-54CF Touchscreen Notebook
7 x AMD Athlon 5150 Quad Core 1.6 Ghz CPU - AM1
7 x AMD Athlon 5350 Quad Core 2.0 Ghz CPU - AM1
7 x AMD Sempron X2 2650 1.30 Ghz CPU
7 x AMD Sempron X4 3850 1.45 Ghz CPU
6 x AMD A4-6300 X2 3.7 Ghz - FM2
6 x AMD A4-7300 X2 3.4/3.8 Ghz
6 x AMD A6-5400K X2 3.2 Ghz CPU
6 x Gateway NE511-C5ZU Notebook
6 x Gateway NE51003H Notebook
There are currently no product reviews