Morcor Computers 2000 Ltd. Privacy Policy
- Morcor Computers Commitment to Privacy
At Morcor Computers, we are committed to protecting and respecting the privacy of our Customers and our web site visitors. For that reason we have taken, and will continue to take, measures that protect the privacy of personal information held by us.
This Privacy Statement provides you with details regarding: (1) why we collect personal information; (2) what we do with that information; (3) the steps that we take to ensure that access to that information is secure; (4) how you can access personal information pertaining to you; and (5) who you should contact if you have questions and concerns about our policies or practices.
Since we regularly review our policies and practices, your comments are always welcome. We reserve the right to change this Privacy Statement at any time. We will alert you that changes have been made by indicating at the top of the Privacy Statement the date that it was last updated. We encourage you to review our Privacy Statement to make sure that you understand how information that you provide will be used. - What is Personal Information?
Personal information means information that would allow a specific individual or information that can be directly associated with an individual. Personal information does not include aggregate information from which individual identities have been removed. - When we collect Personal Information
We do not automatically gather any personal information from you, except when it is provided to us voluntarily in-store or by Internet visitors, or customers with their consent. Internet visitors can visit the public sections of our website without revealing any personal information. Morcor Computers does reserve the right, however, to collect and perform statistical analysis of the internet traffic of the Morcor website for its internal use. However, information collected does not allow Morcor to identify any individual or any personal information of the visitor. - How we use Personal Information
As part of our business operations, we hold and use certain personal information pertaining to our Customers in order to process your requests, provide you with warranty services and to understand your needs so that we can serve you better. Generally, we need to use your personal information for the following purposes:
a. To confirm your purchase status on an order for you to receive it in a timely manner.
b. If you ask us to, forwarding your inquiries to a third party manufacturer when resolving a warranty issue.
c. To keep track of purchases made; in respect to warranty services, and direct inquiries
d. To meet regulatory or contractual requirements relating to the services and products provided to you - How long do we hold Personal Information?
Personal information is retained on a long term basis for the purpose set out above. When no longer required, we will destroy, erase or de-personalize the information. Legal requirements may necessitate our retaining some or all of the personal information we hold for a period of time that is longer than we might otherwise hold it.To make the site visitor's experience on our website easier, Morcor Computers uses per-session "cookies" (session identifiers) to track the state of the visitor session. This "cookie" is destroyed when your session with our website is over. - Accuracy
To ensure that the personal information you provided is accurate, complete and up to date, we urge you to provide us with updates regarding such information and to inform us of any errors affecting the personal information that we hold. - Security Measures
We will continue to keep in place security measures in an effort to protect the personal information held by us from unauthorized use, access, disclosure, distribution, loss or alteration. Access to personal information will be restricted to Morcor Employees who require the information in order to perform their duties properly. In addition, access will be limited to only that information that is strictly necessary for the performance of those duties. - Accessing Personal Information
Our customers are entitled to access the personal information held by us concerning them. You can access your personal information by making a written request to us. WE will generally respond to your request for information within thirty days, unless, for reasons beyond our control, a longer response time is necessary, in which case, you will be advised accordingly. - Complaint Process
If you are not completely satisfied with or wish to submit comments concerning this Privacy Statement or its application by us, we invite you to convey your concerns or suggestions either in writing to: Morcor Computers 2000 Ltd. 20 Hartzel Rd., Centennial Plaza, St.Catharines, Ontario, L2P-1M3; or via e-mail to: privacy@morcor.ca We will reply as quickly as possible and inform you of the steps, if any, that have been or will be taken in order to address the concern or implement the suggestion
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